Last Updated: 8 September 2026

ThatFitMomm is a brand operated by Healthy Bees, a sole proprietorship based in Ahmedabad, Gujarat, India.

At ThatFitMomm, our programs involve personalised planning, assessments, coaching, resources and ongoing support. Because significant work begins once a client enrols, the following Refund & Cancellation Policy applies to all ThatFitMomm coaching programs.

By enrolling in a ThatFitMomm program and making payment, you acknowledge and agree to this policy, subject to applicable law.

1. General Refund Policy

Once payment has been made and enrolment has been completed, program fees are non-refundable, except where a client qualifies under our 21-Day Money-Back Guarantee described below or where a refund is otherwise required under applicable law.

-> Refunds will not ordinarily be provided due to:
-> change of mind after enrolment;
-> inability to find time to follow the program;
-> work or personal commitments;
-> travel or vacations;
-> failure to participate in coaching or submit check-ins;
-> missed calls or periods of inactivity;
-> or voluntarily deciding to discontinue the program.

We encourage clients to carefully consider their readiness and ability to commit to the program before enrolling.

2. 21-Day Money-Back Guarantee

ThatFitMomm provides eligible clients with a conditional 21-Day Money-Back Guarantee.

This guarantee is designed for a client who genuinely follows the prescribed program during the first 21 days but sees no measurable progress. It is not an unconditional 21-day cancellation or refund period.

To be eligible, the client must substantially follow the program as prescribed throughout the first 21 days, including:

-> following the prescribed nutrition plan;
-> completing the applicable exercise, activity and recovery recommendations;
-> submitting the required check-ins and progress updates;
-> communicating relevant challenges or difficulties to the coaching team;
-> reasonably implementing adjustments or instructions provided by the coaching team;
-> and providing the information required to assess adherence and progress.

ThatFitMomm may review the client's check-ins, coaching records and other relevant information when determining eligibility under the guarantee.

For the purpose of this Guarantee, Day 1 means the official program start date communicated to the client by ThatFitMomm after completion of the required enrolment and onboarding process. The 21-day period will be calculated from this date, not from the payment date.

3. What Constitutes “No Measurable Progress”

Progress is assessed against relevant starting markers recorded at or around the beginning of the program.

Depending on the client's individual goals and circumstances, these may include:

-> body weight;
-> body measurements;
-> progress photographs;
-> and/or other objective progress markers recorded during onboarding or coaching.

The 21-Day Money-Back Guarantee does not guarantee any specific amount of weight loss, inch loss or physical transformation within 21 days.

Every person's body, circumstances and rate of progress are different.

The guarantee applies where an eligible client has substantially followed the prescribed program but has demonstrated no measurable progress across the objective progress markers reasonably applicable to that client's goals and recorded during onboarding or coaching.

4. How to Claim the 21-Day Money-Back Guarantee

A claim must be submitted by email to: support@thatfitmomm.com

The claim must be received within 48 hours after completion of Day 21 of the client's program.

The client may be required to provide relevant information reasonably necessary to verify adherence and progress, including check-in records, measurements, progress photographs or other applicable progress information.

Claims made outside this 48-hour claim period will not qualify under the voluntary 21-Day Money-Back Guarantee, subject to applicable law.

5. Refund Amount Under the Guarantee

If a claim is reviewed and the client satisfies the conditions of the 21-Day Money-Back Guarantee, 70% of the applicable program fee actually paid will be refunded.

The remaining 30% will be retained toward services and resources already provided during the initial period, which may include assessment, onboarding, personalised nutrition and exercise planning, coaching, reviews, support and other services already delivered.

Once a refund under the guarantee has been processed, the client's participation in the program and access to applicable coaching services and program resources will end.

6. Program Cancellation by the Client

A client may choose to stop participating in the program at any time.

However, voluntarily discontinuing the program does not automatically create an entitlement to a refund.

Where a client stops participating after enrolment, the general no-refund policy will continue to apply unless the client qualifies under the 21-Day Money-Back Guarantee or has another right available under applicable law.

7. Program Pauses

Program pauses are not ordinarily available for routine circumstances such as travel, vacations, workload, lack of time or other personal commitments.

In genuine emergency circumstances, particularly significant medical situations, ThatFitMomm may consider a temporary program pause on a case-by-case basis.

For medical circumstances, the client may be required to provide an appropriate medical certificate or supporting documentation.

The duration and conditions of an approved pause will be determined by ThatFitMomm based on the individual circumstances.

A pause is not automatically granted merely because it has been requested.

8. Inactivity, Missed Check-ins & Missed Calls

Clients are responsible for actively participating in their coaching program.

Failure to respond to the coaching team, submit check-ins, attend scheduled calls or otherwise participate does not automatically pause or extend the program.

Unless an authorised pause has been approved, the program will continue according to its scheduled duration and will end on the originally determined completion date.

Unused coaching time resulting from client inactivity is not refundable or automatically carried forward.

9. Program Plans & Modifications

ThatFitMomm provides personalised coaching recommendations based on the client's goals, assessment, circumstances and progress.

Personalisation does not mean that an entirely new nutrition or exercise plan will necessarily be issued every week or month.

Plans may be continued, adjusted or modified when the coaching team determines that changes are appropriate based on the client's progress, feedback, adherence and circumstances.

A plan remaining unchanged for a period of time does not, by itself, constitute non-delivery of the program or create an entitlement to a refund.

10. Termination for Inappropriate Conduct

ThatFitMomm expects respectful communication between clients, coaches and team members.

In cases involving serious or repeated abusive, threatening, harassing, fraudulent or otherwise inappropriate conduct, ThatFitMomm reserves the right to restrict or discontinue services, subject to applicable law.

Termination due to serious client misconduct does not automatically create an entitlement to a refund.

11. Results Disclaimer

Results vary from person to person and depend on numerous factors including individual physiology, postpartum recovery, medical circumstances, nutrition, adherence, lifestyle, sleep, stress, activity and consistency.

ThatFitMomm does not guarantee any particular amount of weight loss, inch loss, body-composition change, reduction in a mommy pouch, improvement in diastasis recti, pain reduction or other specific physical outcome.

Client testimonials, transformation photographs and previous results represent individual experiences and should not be interpreted as promises of identical results.

The 21-Day Money-Back Guarantee is subject exclusively to the eligibility requirements described in this Policy and should not be interpreted as a guarantee of a specific physical outcome.

12. Processing of Approved Refunds

Once a claim under the 21-Day Money-Back Guarantee has been reviewed and approved, the eligible refund will be initiated through an appropriate payment method.

The time required for the refunded amount to appear in the client's account may vary depending on the payment provider, bank or financial institution.

13. Contact Us

For refund claims or questions regarding this policy, please contact:

ThatFitMomm
A brand operated by Healthy Bees
Ahmedabad, Gujarat, India
Email: support@thatfitmomm.com